top of page
Image by Tekton

Service Contracts

Expert Service

Somerset Industrial Doors is dedicated to ensuring that your needs are met, particularly when it comes to our services. Our team of experts is committed to being professional, punctual, proficient, and ensuring that you are satisfied at every stage of the process.

As time passes, routine usage can take a toll, and it is critical to keep your doors in good condition through regular maintenance. This investment in your staff's and premises' safety and security can aid in the early detection of issues, reducing the likelihood of costly breakdowns that could leave your premises out of operation until they can be repaired.

As a premises owner or manager, you have additional obligations concerning maintenance, with a responsibility of care to those impacted by the doors and gates on your sites.

Please contact us to learn about our maintenance services. We can schedule regular site visits that will not disrupt your day-to-day operations, and we can help you stay compliant with safety and insurance standards. If we discover an issue, we will typically be able to repair it there and then; if not, we will be able to return at a time that is convenient for you to resolve the problem.

Customer service and satisfaction are critical parts of our service, and we believe in delivering quality support. Our planned or preventative servicing and maintenance is performed on a contractual basis.

Our PPM (Planned Preventative Maintenance) visit includes the following:
- Inspection and testing of doors
- Basic adjustments to ensure doors are functioning correctly
- Lubrication where necessary
- Examination of safety features
- Site report outlining any significant defects or modifications required to ensure proper and safe operation

All of our contracted clients receive a discount on 24/7 call-out fees, and labour rates are reduced for any necessary repairs. Our service agreements can cover both manual and/or automatic doors.

bottom of page